FREQUENTLY ASKED QUESTIONS
Starting therapy often comes with questions, particularly if you've never done it before. Here are some of the things people commonly want to know. If your question isn't here, please feel free to get in touch (at the bottom of the page) and I’ll try to answer anything I can.
STARTING THERAPY
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You don't need to prepare anything. There are no right answers, and I won't expect you to explain your entire life story in the first 50 minutes.
Our first session is really a conversation. We'll talk about what has brought you to therapy, what's happening in your life at the moment, and what you might like to understand or change. I'll probably ask some questions along the way, but there's no checklist of things you need to get through.
You also don't need to know exactly what's wrong. “I'm not really sure, I just know something doesn't feel right” is a perfectly good place to start.
Most importantly, the first session works both ways. It's an opportunity for me to understand what you need, but it's also a chance for you to get a sense of me and how I work. Therapy is personal, and finding someone you feel comfortable talking to is crucial.
If we decide to continue, we take it from there. You don't need to be “good at therapy"; you just need to be willing to turn up.
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Qualifications and therapeutic approach matter, but so does whether you actually feel you can talk to the person sitting opposite you.
Finding the right therapist is a personal journey, and the relationship you build with them is unlike any other in your life, so it needs to feel right. You might prefer someone warm and conversational, someone more challenging, someone who says very little, or someone who actively engages with you. There isn't one kind of therapist who works perfectly for everybody.
I'm collaborative, which means I'll listen carefully, but I won't just sit silently and nod for 50 minutes. I'll ask questions, offer observations, sometimes challenge you, and occasionally we might even laugh together, because therapy can involve difficult things without every minute of it needing to feel heavy and completely serious.
Our first session gives us a chance to see how it feels to work together. You should feel able to be honest with me, including when you disagree with me or if something I say doesn't quite land.
And if I'm not the right therapist for you, that's completely okay. It isn't a failed first session or a rejection of either of us, because sometimes two perfectly reasonable human beings just aren't the right therapeutic fit, and if that's the case, I can try to help you find somebody who might be more suited to you. Either way we can discuss it openly.
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That's completely fine. You don't need to arrive each week with a full agenda or a plan.
Some sessions start with something that's been on your mind all week, others with: “I have absolutely no idea what to talk about today.” Both are perfectly good ways to begin.
Therapy isn't a performance, and it's not your responsibility to make each session productive or engaging. We can sit with uncertainty, follow whatever comes up, or simply start with what's happening for you in that moment.
Sometimes not knowing what to say is meaningful in itself, and sometimes the conversation that begins with apparently nothing, turns out to be the one that takes you somewhere really important.
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No. You don't need a referral from your GP or another healthcare professional to begin private therapy with me.
You can contact me directly, and you don't need to have a diagnosis or know exactly what you need help with before getting in touch.
We'll talk about what's bringing you to therapy and what you're hoping to get from it when we first meet.
In some circumstances, and only where appropriate, it may be useful for me to communicate with your GP or another healthcare professional. I would normally only do this with your knowledge and consent, unless there were exceptional circumstances involving serious risk or a legal requirement to disclose information.
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People come to therapy with an enormous range of experiences, and you don't need to fit neatly into a particular category or have a diagnosis to begin.
Some of the areas I work with include:
Relationship difficulties
Anxiety, panic, and persistent worry
Depression and low mood
Stress, overwhelm, and burnout
Trauma and post-traumatic stress
Childhood trauma and difficult family experiences
Grief, bereavement, and loss
Addiction and problematic relationships with alcohol or drugs
Sexual abuse and other experiences of abuse
Low self-esteem, confidence, and self-worth
Anger and difficult emotions
Identity and sense of self
LGBTQ+ experiences
Identity and sexuality
Neurodiversity
Work-related stress and difficult professional relationships
High-pressure careers and environments
Major life changes and transitions
Feeling stuck, disconnected or simply not quite yourself
This isn't an exhaustive list. Sometimes people come to therapy knowing exactly what they want help with; sometimes the first thing we need to understand is what doesn't feel right.
If you're unsure whether what you're experiencing is something we could work with, you're welcome to ask before arranging a session. If I don't think I'm the right person to help, I'll be open about that and, where possible, help you think about what kind of support might be more appropriate.
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Yes. I have experience working therapeutically with neurodivergent clients, including people with ADHD and autism, as well as people who are exploring or questioning whether they may be neurodivergent.
Of course being neurodivergent doesn't necessarily mean it's the reason you're coming to therapy. You might want to talk about relationships, work, anxiety, identity, self-esteem, or something entirely unrelated. Equally, you may want to explore how ADHD, autism, or other aspects of neurodivergence have shaped the way you experience yourself, other people, and the world around you.
Therapy shouldn't require you to become better at appearing neurotypical.
Where useful, we can potentially discuss things like masking, overwhelm, executive functioning, social sensitivity, relationships, sensory needs, and the experience of receiving (or living without) a diagnosis.
I'll adapt the way we work where I reasonably can, rather than expecting you to adapt yourself to therapy.
HOW THERAPY WITH ME WORKS
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Sessions last 50 minutes and usually take place once a week, at the same time each week.
Having a regular time gives therapy some consistency and means that space is reserved specifically for you each week.
I understand that work, travel, and life don't always cooperate perfectly with a diary, so if you occasionally need to change a session, I'll do my best to offer an alternative where availability allows.
Any planned breaks or changes to our regular sessions can be discussed in advance, and my cancellation policy applies if you need to cancel or rearrange with less than 24 hours' notice.
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Both.
Some people come to therapy with something specific they want to work through and find that a relatively short period of therapy is enough. Others choose to work for longer, particularly when exploring experiences or patterns that have developed over many years.
You don't need to know which you need before we begin.
We can talk about what brings you to therapy, what you'd like to get from it, and whether a shorter or more open-ended approach feels appropriate. We'll review how the work is going as we go along, therapy isn't a contract to stay forever.
And when the time comes to finish, we'll ideally make that decision together and give ourselves the opportunity to end the work properly.
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You can tell me.
Therapy doesn't always move in a straight line, and there might be times when things feel clearer or begin to change, and others when it feels like nothing is happening. Sometimes that’s part of the work, and it could be a sign that your needs have changed.
If therapy doesn't feel useful, something I've said hasn't landed well, or you're beginning to wonder what we're actually achieving, we can talk about it.
We can look together at what's working, what isn't, whether your needs or goals have changed, and whether we need to approach things differently.
And sometimes I may simply not be the right therapist for what you need. If I think another therapist, therapeutic approach, or specialist service would be more appropriate, I'll be honest about that and, where possible, help you think about what might serve you better.
Therapy doesn't require you to protect my feelings or pretend something is helping when it isn't.
Being able to say “this isn't working for me” is not a failure of therapy; in fact, it might actually be where some really useful work begins for you.
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Yes. You're never under any obligation to continue therapy, and you can decide to stop at any time.
Where possible though, I'd encourage us to talk about ending rather than simply cancelling your next session and disappearing.
Endings can be an important part of therapy. A final session gives us an opportunity to look back at the work we've done, think about what's changed, acknowledge what perhaps hasn't, and consider what you want to take with you.
If you're thinking about stopping because something about the therapy isn't working for you, I'd particularly encourage you to tell me. You won't offend me. Talking honestly about what isn't working can sometimes become an important part of the work itself, and if another therapist or approach would be more useful to you, we can talk openly about that too.
Sometimes therapy ends because the work feels complete. Sometimes life changes. Sometimes you simply feel ready to carry on without it. Whatever the reason, the decision to continue or finish is always entirely yours.
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You can contact me between sessions by email or text if you need to arrange, cancel or change an appointment, or if there's something practical you need to let me know.
I don't generally conduct therapy by email or text, so if something comes up during the week that you'd like to explore, it's usually best to bring it to our next session.
I'll respond to messages as soon as reasonably possible during my normal working hours, but I may not always be able to reply immediately.
Please remember that I don't provide an emergency or crisis service and don't monitor messages continuously. If you need urgent support or are concerned about your immediate safety, please use the crisis and emergency services outlined in the “What happens if I'm in crisis or need urgent help?” section.
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Therapy
Therapy gives you space to understand yourself more deeply, explore difficult experiences and emotions, and recognise patterns in your relationships, thoughts and behaviour.Therapeutic Coaching
Therapeutic coaching is more goal-focused. We work towards something you want to change or achieve while also exploring the emotional patterns, beliefs or past experiences that may be getting in the way.Coaching
Coaching is primarily focused on the present and future: identifying goals, making decisions, developing strategies and taking practical steps forward. It generally involves less exploration of emotional or psychological difficulties than therapy or therapeutic coaching.
SESSIONS, FEES & PRACTICALITIES
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Individual therapy sessions are £100 for 50 minutes, whether we meet in person in London, Bath or online.
Sessions are normally held weekly at the same time. Payment can be made through my secure practice management platform, Sessionly, or via an alternative mutually agreed-upon method.
There are no registration fees or long-term financial commitments. You simply pay for your sessions as we work together.
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Yes. I offer online therapy across the UK and Internationally using Google Meet, a secure video conferencing platform.
Online sessions work much like sessions in the room: we meet at the same time each week for 50 minutes and the therapeutic work continues in much the same way.
You'll need a reliable internet connection and, importantly, somewhere private where you feel comfortable talking without being overheard or interrupted.
If you usually see me in person in London or Bath but occasionally can't make it to the room because of work, travel, illness or life refusing to follow your plans, we can move that session online where appropriate.
Equally, if we work primarily online, we can discuss an in-person session in London, Bath or occasionally a mutually agreed-upon venue if you'd prefer one, and I have availability.
The aim is to keep therapy consistent while allowing a little flexibility when real life inevitably gets involved.
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I see clients in person at 26 Upper Borough Walls, Bath, BA1 1RH, in the center of Bath.
The rooms are around a 10-minute walk from Bath Spa railway station. There are several public car parks within a 10–15 minute walk.
My therapy room is located on the first floor and requires the use of stairs, so unfortunately the building isn't suitable for wheelchair access. If you have accessibility requirements, please let me know before booking, and we can discuss whether meeting online would work better for you.
In-person appointments in Bath are currently available on Mondays, with online appointments available throughout the rest of my working week.
Please get in touch for inquiries about my London office.
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I understand that life happens and occasionally you may need to cancel or rearrange a session.
I ask for at least 24 hours' notice if you need to cancel. Sessions cancelled with less than 24 hours' notice, or missed without notice, will normally be charged at the full session fee.
Where possible, I'll try to offer an alternative appointment, although this will depend on availability.
If I ever need to cancel one of our sessions, I'll give you as much notice as possible and offer an alternative appointment. You will, of course, never be charged for a session that I have to cancel.
Full details of cancellations, missed sessions and planned breaks are explained in the Privacy Policy section within the Terms & Conditions of this website, and are included in the therapy agreement we'll go through before we begin working together.
PRIVACY, SAFETY & PROFESSIONAL STANDARDS
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Yes. Confidentiality is a fundamental part of therapy. What you tell me is treated as private and confidential, in accordance with the ethical framework of the British Association for Counselling and Psychotherapy (BACP).
There are, however, some important limits to confidentiality.
Like all BACP therapists, I have regular professional supervision, where aspects of my clinical work may be discussed to support safe and ethical practice. Wherever possible, any identifying information is kept to an absolute minimum.
There may also be exceptional circumstances where I need to share information if I believe there is a serious risk of harm to you or someone else, where there is a safeguarding concern, or where I am legally required to disclose information.
If I ever believe that information needs to be shared outside therapy, I will wherever possible discuss this with you first, explain why, and involve you in the process.
Confidentiality shouldn't be mysterious, so we'll discuss how it works (including its limits) when we begin working together, and it will be clearly explained in our therapy agreement.
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Yes. As a BACP-registered psychotherapist, I keep brief and appropriate records of our work together.
These aren't transcripts of our sessions or a record of every detail you tell me. My notes are intended to support safe, ethical and effective therapeutic work, and I only record information that is relevant and necessary.
Your therapy records are stored securely and handled in accordance with UK data protection law. Wherever practicable, identifying and contact information is kept separately from clinical notes.
I retain clinical records for seven years after our work together ends, after which they are securely deleted, unless there is a legal or other legitimate reason why particular information needs to be retained for longer.
You also have rights over the personal information I hold about you, including the right to request access to your records.
Full details about what information I collect, how it is stored, how long it is retained and your data protection rights are explained in my Privacy Policy section within the Terms & Conditions of this website.
If you ever have questions about what I record or why, you're very welcome to ask.
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My private practice is not an emergency or crisis service, and I am not able to provide immediate or 24-hour support between sessions.
If you're struggling, you can absolutely bring that into therapy and we'll talk together about what support you may need. If I become concerned that there is a serious and immediate risk to you or someone else, I may need to take steps to help keep people safe. Wherever possible, I would discuss this with you first.
If you need mental health support but it isn't an emergency, you can contact NHS 111 online or call 111 and select the mental health option. You can also contact your GP and ask for an urgent appointment.
If you or somebody else is in immediate danger, or you have seriously harmed yourself or attempted to end your life, call 999 or go to your nearest A&E department.
You can also call Samaritans on 116 123 if you need someone to talk to.
Therapy can be an important part of supporting you through difficult periods, but it shouldn't be your only source of help when immediate or specialist crisis support is needed.
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I am a qualified integrative therapist and a Registered Member of the British Association for Counselling and Psychotherapy (MBACP).
My core counselling and psychotherapy training includes:
Level 4 Diploma in Therapeutic Counselling - Counselling and Psychotherapy Training Academy (CPTA), awarded by CPCAB
Foundation in Applied Behavioural Health & Recovery Coaching - awarded by Portobello Behavioural Health
Level 3 Certificate in Counselling Studies - CPTA, awarded by CPCAB
Level 2 Certificate in Counselling Skills - CPTA, awarded by CPCAB
My training is integrative, which means I don't work from one rigid therapeutic model. My practice draws particularly on person-centred and psychodynamic approaches, allowing us to work with both what is happening in your life now and the experiences, relationships and patterns that may sit behind it.
I undertake regular Continuing Professional Development (CPD) to develop and deepen my practice, and I have ongoing professional clinical supervision.
Both are important parts of being a BACP-registered practitioner and help ensure that my work remains thoughtful, ethical and within the limits of my professional competence.